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Q: How do I handle bounced checks?
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A: The best way to handle a bounced check is to create a Service Type AR Invoice, using the Bank Account GL code. You could also add a second line for the bounced check fee, with Bank Charges GL Account as the offsetting GL Account. This way, both transactions (original deposit and bounced check) show up in the Bank Reconciliation.

Q: How do I write off a bad debt without creating a Credit Memo?
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A:
1. Go to Banking -> Bank Statements and Reconciliation -> Automatic Reconciliation. Choose BP and enter the relevant BP which has the invoice you wish to partially or fully write off.
2. Select General/Manual tab and choose Reconcile button. All unreconciled invoices appear on the left panel.
3. Select the invoice you wish to write off by clicking the down arrow or double clicking on the invoice, this moves to the invoice to the lower left panel.
4. Click Reconcile, a message appears Reconciliation is not balanced. Create Balancing Transaction? If you click OK a Journal Entry screen appears and here you can add the G/L account e.g Bad Debts you want to use to write off the Invoice amount and click add so a Manual Journal Entry has been created.

Q: Where does the default 'House Bank' come from when using 'Check' as a means of payment in the 'Outgoing Payment' window?
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A:When selecting the payment method 'Check’ for an outgoing payment the House Bank does not always correspond with the House Bank that is defined for the Business Partner associated with the check. SAP Business One will always pull the details for check payments from the bank that is defined as 'House Bank' under Administration -> Company Details -> Basic Initialization. The House Bank may of course be changed manually by selecting another bank from the drop-down menu. If there is no 'House Bank' defined under the Company Details, there will be no bank details displayed by default in the Cheque Payments. The user must then select an appropriate 'House Bank' and G/L Account from the drop-down menu.